Managing knock your socks off service
Chip R. Bell and Ron Zemke ([American Management Association, American Management Association], 2013)
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In our increasingly connected world, customer service can make or break a business. Companies that excel keep customers coming back - and those who don't soon discover that word spreads fast. This title shows managers and supervisors how to: find and retain service-oriented people; understand customer needs, expectations and desires; and more.; |
Managing knock your socks off service, 3rd Edition.pdf :: Unduh
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No. Panggil : | e20437102 |
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Subjek : | |
Penerbitan : | New York: [American Management Association, American Management Association], 2013 |
Sumber Pengatalogan: | LibUI eng rda |
Tipe Konten: | text |
Tipe Media: | computer |
Tipe Pembawa: | online resources |
Deskripsi Fisik: | xi, 235 pages : illustration |
Tautan: | http://portal.igpublish.com/iglibrary/search/AMAB0000816.main.html?19 |
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No. Panggil | No. Barkod | Ketersediaan |
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e20437102 | 02-17-795352352 | TERSEDIA |
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