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Managing knock your socks off service

Chip R. Bell and Ron Zemke ([American Management Association, American Management Association], 2013)

 Abstrak

In our increasingly connected world, customer service can make or break a business. Companies that excel keep customers coming back - and those who don't soon discover that word spreads fast. This title shows managers and supervisors how to: find and retain service-oriented people; understand customer needs, expectations and desires; and more.;

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 Metadata

No. Panggil : e20437102
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Subjek :
Penerbitan : New York: [American Management Association, American Management Association], 2013
Sumber Pengatalogan: LibUI eng rda
Tipe Konten: text
Tipe Media: computer
Tipe Pembawa: online resources
Deskripsi Fisik: xi, 235 pages : illustration
Tautan: http://portal.igpublish.com/iglibrary/search/AMAB0000816.main.html?19
Lembaga Pemilik:
Lokasi:
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No. Panggil No. Barkod Ketersediaan
e20437102 02-17-795352352 TERSEDIA
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Tidak ada ulasan pada koleksi ini: 20437102