Managing workplace negativity
Gary S. Topchik ([American Management Association, ], 2001)
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| "The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization. The diagnosis: workplace negativity. The cure: Managing Workplace Negativity. Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers: * Identify the 14 types of negative individuals, from the "not-my-jobber" to the "rumor monger" * Confront their own negativity * Recognize negativity "trigger points" * Overcome entrenched, ongoing negativity * Deal with group or company-wide negativity problems * Create a positive environment that enhances morale and productivity." |
 Managing_workplace_negativity.pdf :: Unduh
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| No. Panggil : | e20438125 |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | New York: [American Management Association, ], 2001 |
| Sumber Pengatalogan: | LibUI eng rda |
| Tipe Konten: | text |
| Tipe Media: | computer |
| Tipe Pembawa: | online resource |
| Deskripsi Fisik: | xi, 193 pages ; illustration |
| Tautan: | http://portal.igpublish.com/iglibrary/search/AMAB0000020.main.html?21 |
| Lembaga Pemilik: | |
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| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| e20438125 | 02-17-803260148 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20438125 |
