I know it when I see it: a modern fable about quality
John Guaspari (American Society for Training and Development, 1985)
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| The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality -- that it's the customer who defines it. The story shows how businesspeople who pay close attention to what kind of quality their customers want, will also find just what their company wants -- success and big profits. This new paperback edition features the delightful illustrations that helped make the German translation a huge hit. Kenneth Blanchard, co-author of The One Minute Manager said "Anyone who reads it without coming to a significant-- almost gut level-- understanding of what quality really is ought to get a one minute reprimand." |
 I Know It When I See It.pdf :: Unduh
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| No. Panggil : | e20440813 |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | New York: American Society for Training and Development, 1985 |
| Sumber Pengatalogan: | LibUI eng rda |
| Tipe Konten: | text |
| Tipe Media: | computer |
| Tipe Pembawa: | online resource |
| Deskripsi Fisik: | 80 pages : illustration |
| Tautan: | http://portal.igpublish.com/iglibrary/search/AMAB0000559.main.html?6 |
| Lembaga Pemilik: | |
| Lokasi: |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| e20440813 | 02-17-511136628 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20440813 |
