10 steps to successful customer service
Maxine Kamin (American Society for Training and Development, 2010)
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| Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin covers all the bases critical for success from trust and relationship building to maintaining a big picture perspective to avoid burn out on the job. |
 10 steps to successful customer service.pdf :: Unduh
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| No. Panggil : | e20441052 |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | Alexandria, Virginia: American Society for Training and Development, 2010 |
| Sumber Pengatalogan: | LibUI eng rda |
| Tipe Konten: | text |
| Tipe Media: | computer |
| Tipe Pembawa: | online resource |
| Deskripsi Fisik: | xviii, 170 pages : illustration |
| Tautan: | http://portal.igpublish.com/iglibrary/search/ASTDB0000002.main.html?15 |
| Lembaga Pemilik: | |
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| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| e20441052 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20441052 |
