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The etiquette edge: the unspoken rules for business success

Beverly Y. Langford (American Management Association, 2005)

 Abstrak

Intelligence, ambition, and skill can take you a long way to achieving your career goals-but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern workplace, if you lack good communications skills, social savvy, and a sense of appropriate behavior, you'll be going nowhere fast. The etiquette edge gives you a clear, commonsense approach to making "good behavior" a competitive advantage. Packed with quizzes, helpful checklists, and clear examples, this practical book shows you how to: make a great impression on bosses, and get along with "enemies", deliver uncomfortable-to-convey information with tact and finesse-including condolences, turn your body language into a communication asset, register complaints without sounding like a troublemaker, skillfully schmooze your way to success...and much more rather than dwelling on dry, nitpicky rules.

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 Metadata

No. Panggil : e20441800
Entri utama-Nama orang :
Subjek :
Penerbitan : New York: American Management Association, 2005
Sumber Pengatalogan: LibUI eng rda
Tipe Konten: text
Tipe Media: computer
Tipe Pembawa: online resource
Deskripsi Fisik: xiii, 192 pages : illustration
Tautan: http://portal.igpublish.com/iglibrary/search/AMAB0000353.main.html?5
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