Pengaruh pemanfaatan teknologi informasi, perilaku kinesik dan artefaktual, kompensasi, dan kepercayaan terhadap kepuasan pemustaka Perpustakaan Nasional RI
Bondar, Adin (author);
(Pengurus Pusat Ikatan IPI, 2015)
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| The purpose of this research is to determine the influence of the use of information technology, kinesics and artefactual behavior, compensation, trust towards customers statisfaction. The research approach is quantitative method with path analysis. Sampling technique is simple random sampling with a representative sample of 123 respondents. The result such as: first, the use of information technology, kinesics and artifactual behavior, compensation, and trust has direct positive effect on customers statisfaction ; second, the use of information technology, kinesics and artefactual behavior, and compensation, has direct positive effect on trust. The implications of this research is to strengthen policies and role model in the improvement of library services as a vechile for encouraging lifelong aducation of reading habit society |
| No. Panggil : | 020 JIPIN 2:2 (2015) |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | [Place of publication not identified]: Pengurus Pusat Ikatan IPI, 2015 |
| Sumber Pengatalogan : | LibUI ind rda |
| ISSN : | 23558962 |
| Majalah/Jurnal : | Jurnal IPI : Ikatan Pustakawan Indonesia |
| Volume : | 2 (2) Sept 2015. Hal. : 36-58 |
| Tipe Konten : | journal |
| Tipe Media : | unmediated |
| Tipe Carrier : | volume (rdacerrier) |
| Akses Elektronik : | |
| Institusi Pemilik : | Universitas Indonesia |
| Lokasi : | Perpustakaan UI, Lantai 4 R. Koleksi Jurnal |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| 020 JIPIN 2:2 (2015) | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 20443043 |
