ABSTRACT
Due to the prolonged economics crisis, the companies in Indonesia have to thinkabout the survival steps. The productivity, which is ultimately come from the humanresources, has to be retained. The productivity is influenced by the moral and the spirit ofthe entire employees which is principally attributed to the job satisfaction.This report of study has tried to simply measure the degree of employees jobsatisfaction (dependent variable) at PT.SBS, a pharmaceutical company in Tambun, WestJava (20 km east of Jakarta). All of the 538 employees, ranging from the level of workersto supervisor, were given a set of questionnaire containing 8 components of Quality WorkLife/QWL (independent variables), i.e., opportunity to develop capacity, growth andsecurity, social integration, fair and adequate compensaln, constitutionalism, safe andhealthy work environment, total life space, and social relevance.The questionnaire consists of 10 demographic questions (age, sex, educational level, etc)And 29 main questions. The main question has to be answer by choosing the 7 options ofLikert's scale (from l=extremely disagree to 7=strongly agree). The job satisfaction scoreis the sum of the mam question value.After 5 days, 461 questionnaires out of 504 questionnaires received were statisticallyanalysed by using the program SPSS 7.5 for Windows. First, the frequencies ofdemographic data, dependent variable, and independent variables. Second, cross tabulationof demographic data (no 1-10) toward job satisfaction score. Third, Chi-square tests, foranalysing the dependencies between variables. And finally, the Pearson correlation tests,for analysing the correlation of the demographic data toward job satisfaction.This study has shown that, in general, the respondents perceived a slight satisfactionon their job. Their jobs have never bothered their personal/extra work affair. They neithersatisfied nor dissatisfied (neutral) of their salary earned. But they still express their gratefulof not being a jobless.Job satisfaction is related to the employee's age. .The older, the higher (positivelycorrelated). The departments where they being stationed, could influence their sense ofsatisfaction. The personnel department seems to be the most favorable. Meanwhile, the QCdepartment is the most unfavorable.Job satisfaction is also depends on the employee's job/position. The security officer andthe administration officer indicated the higher satisfaction. But the leader position(supervisor and group leader) shown lower satisfaction.ABSTRACT
A cause de la crise economique, il faut que les entfeprises indonesiennes reflechissentaux mesures pour survivre. La productivite qui est determinee par la ressource humainedoit etre preserve. La productivite est influencee par le moral et I esprit de tout lesemployee qui est determinee fondamentalement par la satisfaction au travail.Ce rapport detude essaye de mesurer simplement de degre de satisfaction au travaildes employes (variable dependante) chez PT.SBS, une entreprise pharmaceutique aTambun, ouest Java (20 km Test de Jakarta). Tout les 538 employes, de niveau ouvriersuperviseur, ont regu un questionnaire qui contient 8 composants de Quality Work Life /QWL (qualite de vie au travail = variables independante) cesadire : I opportunited ameliorer sa capacite, croissance et securite, Iintegration ociale, reniuneration juste etsuffisant, constitutionalisme, securite et sante de Ienvironement de travail, espace de vie,et relevance sociale.Le questionnaire contient 10 questions demographiques (age, sexe, niveau de formation,etc) et 29 questions essentielles. Les questions essentielles doivent etre repondues enchoissant le 7 option de I echelle de Likert (de l extremement pas daccord 7 extremement d accord). Le chifffe de la satisfaction au travail est le somme de la valeurdes questions essentielles.Apres 5 jours, 461 questionnaires de 504 questionnaires reu ont ete analysesstatistiquement en utilisant le logiciel SPSS 7.5 pour Windows. Dabord, la frequence desdonnees demographiques, des variable dependant, et des variables independantes. Puis, letableau croise des donnes demographiques (numero 1 10) visavis du chiffre delasatisfaction de travail. Ensuite, un test chicarre, pour analyser la dependances entre lesvariables. Enfm, le test de Pearson correlation, pour analyser la correlation de la donneedemographique vis a vis de la salisEiction au travail.Cette etude a montree que, en general, les repondants sentent peu de satisfaction autravail. Leur travail ne derangent jamais leurs affaires personnelles endehor du travail Ilsne sont pas ni satisfaits ni unsatisfaits (neutrales) des salaires obtenus, Mais ils exprimenttoujours leur gratitude de ne pas etre la chomeurs.La satisfaction au travail est reliee a Iage de remployc (correlation positive). Ledepartement ou ils sont installes, pent influencer leur sensation de la satisfaction. Ledepartement du Personnelles a I air tre le plus favorable. Cependant, le departement deControle de Qualite a Iair d etre le plus defavorable.La satisfacton au travail eSt aussi dependante de la tache/position des employes. Lagent desecurite et Iadministration se montrent plus satisfaits Mais les leaders (superviseur etleader dequipe) mbntrent moins de satisfaction. |
T10404-David H.Yunus.pdf :: Unduh