The Toyota way to continuous improvement : linking strategy and operational excellence to achieve superior performance
by Jeffrey K. Liker, James K. Franz (McGraw-Hill, 2011)
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During Toyota's highly publicized recalls of 2009 and 2010, the legendary carmaker's 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyota's quality levels had decreased dramatically, while the harshest critics predicted the end of the company as we know it. For the most part, the government's findings absolved Toyota of serious defects and accidents, and Toyota recovered rapidly---but mistakes were made, which showed that Toyota is not perfect. In fact, there is always opportunity for improvement in every process. |
No. Panggil : | 658.401 LIK t |
Entri utama-Nama orang : | |
Entri tambahan-Nama orang : | |
Subjek : | |
Penerbitan : | New York: McGraw-Hill, 2011 |
Sumber Pengatalogan: | LibUI eng rda |
ISBN: | 9780071477468 |
Tipe Konten: | text |
Tipe Media: | unmediated |
Tipe Carrier: | Online resource |
Edisi: | First edition |
Catatan Seri: | |
Catatan Umum: | Includes bibliographical references and index |
Catatan Versi Asli: | |
Deskripsi Fisik: | xxvii, 450 pages : illustration ; 24 cm |
Lembaga Pemilik: | Universitas Indonesia |
Lokasi: | Perpustakaan UI, Lantai 2 |
No. Panggil | No. Barkod | Ketersediaan |
---|---|---|
658.401 LIK t | 01-18-04482 | Tgl Kembali:2024-07-11 |
658.401 LIK t | 01-18-04483 | TERSEDIA |
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