Deskripsi Lengkap

Sumber Pengatalogan : LibUI eng rda
ISBN : 9780071477468
Tipe Konten : text (rdacontent)
Tipe Media : unmediated (rdamedia)
Tipe Carrier : Online resource (rdacarrier)
Edisi : First edition
Deskripsi Fisik : xxvii, 450 pages : illustration ; 24 cm
Catatan Bibliografi : pages 433-439
Catatan Seri :
Catatan Umum : Includes bibliographical references and index
Catatan Versi Asli :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 2
 
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No. Panggil No. Barkod Ketersediaan
658.401 LIK t 01-18-04482 Tgl Kembali:2025-10-21
658.401 LIK t 01-18-04483 TERSEDIA
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 Abstrak
During Toyota's highly publicized recalls of 2009 and 2010, the legendary carmaker's 60-year-old reputation for operational excellence was put under the microscope. Business pundits wondered out loud if Toyota's quality levels had decreased dramatically, while the harshest critics predicted the end of the company as we know it. For the most part, the government's findings absolved Toyota of serious defects and accidents, and Toyota recovered rapidly---but mistakes were made, which showed that Toyota is not perfect. In fact, there is always opportunity for improvement in every process.