ABSTRAK Dalam hegemoni globalisasi dan tantangan dalam membangun kota, gagasan smart citymenjadi imperatif kebijakan saat ini. Kota Tangerang Selatan yang terpilih sebagai salah satudari 25 daerah peserta program smart city oleh pemerintah pusat di 2017 lalu menjadikannyamomentum untuk lebih meningkatkan kinerja pemerintahan berbasis TIK guna memberikanpelayanan yang lebih baik kepada masyarakat. Namun, semrawutnya pengendalian urbansprawl, disintegrasi sarana/prasarana kota, inefektifias pemerintahan, persampahan, banjir,dan kemacetan ialah masalah-masalah yang berpotensi menghambat tujuan tersebut. Tesisini menganalisis implementasi strategi dan pola keterlibatan stakeholder pada program smartcity di Kota Tangerang Selatan. Terdapat 2 teori utama sebagai pisau analisis penelitian yakniteori strategi pembangunan smart city (Chourabi et. al., 2012) dan teori pola keterlibatanstakeholder dalam program smart city (Niaros, 2016). Tesis ini menggunakan paradigma postpositivism dengan metode penelitian deskriptif. Hasil penelitian menunjukkan bahwaimplementasi strategi pada program smart city belum begitu baik. Hal tersebut karena masihterdapat beberapa kekurangan seperti: belum adanya kajian kebutuhan dan potensi daerah,ketiadaan dokumen masterplan dan blueprint smart city, kurangnya kuantitas dan kualitasSDM di bidang IT, diskontinyu kegiatan pelatihan, minimnya inovasi yang dimuat di aplikasiplay store dan app store, terbatasnya jumlah Area Traffic Control Systems (ATCS), belumadanya teknologi command center berbasis IoT, ketiadaan produk hukum yang menyangkutsmart city, inefektifitas tata kelola kolaborasi, sosialisasi dan integrasi pelayanan publik,kurang optimalnya pemberdayaan masyarakat, instabilitas ekonomi, rendahnya penyerapananggaran pembangunan dan pengelolaan infrastruktur, dan rendahnya kualitas lingkunganhidup. Di sisi lain, penelitian ini juga menemukan bahwa pola keterlibatan stakeholder dalamprogram smart city cenderung bersifat corporate smart city. Rekomendasi penelitian dalamimplementasi strategi pada program smart city meliputi: harus dilakukannya kajiankebutuhan dan potensi daerah, segera dibuatkannya dokumen masterplan dan blueprintsmart city, peningkatan kuantitas dan kualitas SDM di bidang IT, kontinuitas kegiatanpelatihan, perbanyak inovasi kedalam aplikasi play store dan app store, penambahan ATCS,pengadopsian command center berbasis IoT, menyediakan produk hukum smart city,peningkatan kolaborasi, sosialisasi dan integrasi pelayanan publik, peningkatanpemberdayaan masyarakat dan ekonomi, peningkatan infrastruktur, dan peningkatan kualitaslingkungan hidup. Sedangkan dalam posisinya yang cenderung corporated smart city,rekomendasinya antara lain: mendelegitimasi besarnya peran korporasi, assessment yanglebih profesional dan transparan kepada pihak swasta yang terlibat, dan mengurangiketergantungan penyediaan teknologi terhadap pihak swasta. ABSTRACT In the hegemony of globalization and the challenges of building cities, the idea of smart cityhas become a policy imperative recently. South Tangerang City, which chosen as one of thesmart city program participant from 25 regions by the central government in 2017, made it amomentum to increasing performance of ICT-based government in order to provide betterservices to their citizen. However, the chaotic control of urban sprawl, disintegration of urbanfacilities/infrastructure, ineffectiveness of government, trash, floods, and congestion are theproblems that potentially obstructing these aim. This thesis analyzes the implementation ofstrategy and the pattern of stakeholder involvement in smart city program in South TangerangCity. There are 2 main theories as a knife of research analysis. First, theory of smart citydevelopment strategy (Chourabi et. Al., 2012). Second, theory of stakeholder involvementpatterns in smart city program (Niaros, 2016). This thesis using post positivism paradigmwith descriptive research methods. The research shows that implementation of strategy insmart city programs is not too good. This is because there are still some shortcomings suchas: there is no studies of city need and city potency, nothingness smart city masterplan andblueprint documents, lack of quantity and quality of human resources in the IT field,discontinuation of training activities, lack of innovation in play store and app storeapplications, limited quantity of Area Traffic Control Systems (ATCS), nothingness IoTbasedcommand center technology, nothingness of city law related smart city, ineffectivenessof collaborative governance, socialization and integration of public services, less optimalcommunity empowerment, economic instability, low absorption of infrastructuredevelopment and management budgets, and lack quality living environment. On the otherhand, this research also found that pattern of stakeholder involvement in smart city programstended to be corporate smart city. Research recommendations on the implementation ofstrategies in the smart city program include: the study of needs and potency of the city mustbe carried out, masterplan and blueprint documents of smart city should be madeimmediately, increasing the quantity and quality of human resource in the IT field, continuityof training activities, increasing quantity of innovation into the Play Store and App Storeapplications , adding of ATCS, adoption of IoT-based command center, providing smart citylaw products, increasing collaboration, socialization and integrating public services,increasing community and economic empowerment, improving infrastructure andenvironmental quality. Whereas, in its position that tends to be corporate smart city, researchrecommendations include: delegitimizing hegemony of the corporation, more professionaland transparent assessments to the corporation involved, and reducing the dependence onproviding technology to the private sector |