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Analisis business model canvas pada perpustakaan institut bisnis dan informatika stikom surabaya dalam meingkatkan kualitas perguruan tinggi

Ayouvi Poerna Wardhanie, Deasy Kumalawati (Perpustakaan Universitas Gajah Mada, 2018)

 Abstrak

ABSTRAK
This study aims to analyze the business model canvas by the Library of Stikom Surabaya by using nine elements. They are customer segments, value propositions, channels, customer relationships, revenue streams, key resources, key activities, key partnerships, dan cost structure. Data Collection Method. The study used qualitative descriptive perspective to examine factual information and emerging practices in the field. Results and Discussions. Students, staff and community should be able to leverage the library services. The value offered was technology-based services and visitor convenience. Channels provided were the library website, email, social media. Customer relationships were built through personal assistance and self service. The key resources were human, technology and facilities. The key activities were learning commons. The key partnerships were internal and external partners. Conclusions. The Library is committed to realising its vision as a superior information center by providing a complete and fast information and communication channel in accordance with technological developments and customer needs.

 Metadata

No. Panggil : BIPI 14:2 (2018)
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Penerbitan : Yogyakarta: Perpustakaan Universitas Gajah Mada, 2018
Sumber Pengatalogan : LibUI ind rda
ISSN : 16937740
Majalah/Jurnal : Indonesian Journal of Library and Information Science
Volume : Vol. 14, No. 2, Desember 2018: Hal. 124 - 132
Tipe Konten : text
Tipe Media : unmediated
Tipe Carrier : volume
Akses Elektronik :
Institusi Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 4, R. Koleksi Jurnal
  • Ketersediaan
  • Ulasan
No. Panggil No. Barkod Ketersediaan
BIPI 14:2 (2018) 03-19-448629583 TERSEDIA
Ulasan:
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