Abstract
ABSTRACT
National governments rely on global performance indicators to
measure where they stand and to build future strategies. However, no previous
study has compiled various indices to investigate pathways to government
performance. We use fuzzy set analysis to investigate what role each of five
determinants of government performance trait competitiveness, change oriented
citizenship behavior, public service motivation, organizational identification,
and corruption tolerance play in three representative government performance
indicators Government Effectiveness, Government Efficiency, and
Throughput. The results indicate that government performance as measured
by these three indicators is commonly tied to strongly public service motivated
employees. These three indicators are distinguished from one another with
regard to the number of factors that contribute to the construction of sufficient
configurations, the role of innovation inclined factors, and the role of corruption
tolerance.
