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ABSTRACTNational governments rely on global performance indicators tomeasure where they stand and to build future strategies. However, no previousstudy has compiled various indices to investigate pathways to governmentperformance. We use fuzzy set analysis to investigate what role each of fivedeterminants of government performance trait competitiveness, change orientedcitizenship behavior, public service motivation, organizational identification,and corruption tolerance play in three representative government performanceindicators Government Effectiveness, Government Efficiency, andThroughput. The results indicate that government performance as measuredby these three indicators is commonly tied to strongly public service motivatedemployees. These three indicators are distinguished from one another withregard to the number of factors that contribute to the construction of sufficientconfigurations, the role of innovation inclined factors, and the role of corruptiontolerance. |
