Pelayanan ibu hamil yang sesuai standar di Indonesia hanya sekitar 19%. Penelitian ini untukmengevaluasi pelaksanaan pelayanan antenatal terpadu di Puskesmas perkotaan di wilayahKota Tangerang Selatan. Analisis dilakukan melalui kualitas dokumentasi pelayananantenatal atau antenatal care (ANC) di Puskesmas serta alternatif solusi perbaikan kualitasANC melalui model monitoring pelayanan antenatal berbasis teknologi informasi. Penelitianini menggunakan pendekatan kualitatif dan kuantitatif dengan mengambil pemberi layananantenatal serta penerima layanan antenatal di Puskesmas wilayah Kota Tangerang Selatan.Penelitian menunjukkan bahwa kualitas pencatatan masih kurang lengkap. Permasalahanutama dari kurangnya kualitas tersebut adalah beragamnya dokumentasi yang harus diisisecara manual oleh Bidan. Survei terhadap penerima pelayanan yaitu ibu hamil,menunjukkan bahwa ketepatan waktu kedatangan ibu di Puskesmas dipengaruhi oleh faktorsosial seperti: status pekerjaan, penghasilan, mengetahui alasan kedatangan ANC, adanyapenjelasan diagnosis, dan jenis pencatatan jadwal ANC. Sedangkan faktor yangmempengaruhi pelayanan sesuai standar adalah pendidikan, status pekerjaan, dukungankomunitas (kader) dan dukungan dari Bidan. Hasil ini merekomendasikan penggunaanteknologi informasi dalam pelaksanaan monitoring pelayanan antenatal terpadudirekomendasikan agar meningkatkan efektifitas dan efisiensi pekerjaan yang dijalankan saatini. Hasil penelitian ini memberikan informasi tentang aspek sosial dan teknikal yangmempengaruhi kesiapan Puskesmas dalam mengadopsi Sistem Teknologi Informasi.Mayoritas Bidan dan Kader di Puskesmas wilayah Kota Tangerang Selatan telah siap untukmenggunakan sistem monitoring pelayanan antenatal berbasis teknologi informasi.Sementara dari hasil pengujian keberpakaian menggunakan metode System Usability Scaleterhadap desain sistem monitoring dan registrasi ibu hamil (SIMORI) memperlihatkan bahwadesain tersebut dapat diterima oleh pengguna. Kesimpulan dari penelitian ini adalah modelmonitoring antenatal care terpadu berbasis Teknologi Informasi seperti sistem monitoringdan registrasi ibu hamil (SIMORI) yang di desain sesuai kebutuhan pengguna. Sistem inidirekomendasikan untuk mengintegrasikan proses pelayanan antenatal, mempermudahproses monitoring standar pelayanan antenatal di Puskesmas, dan pemantauan sendiri olehibu hamil.Currently, only 19% of pregnant women in Indonesia have received the minimum standardfor antenatal care (ANC). Thus, the objective of this study is to evaluate the quality of ANCservices in South Tangerang District, an urban area of Banten Province through measuringthe quality of ANC documentation and factors related to the quality of ANC. Analysis ofANC service standards through the evaluation of ANC documentation in Puskesmas wascarried out to provide a positive contribution to the government as well as healthorganizations and offer an alternative solutions to improve the quality of ANC standardsthrough designing a monitoring and registration system for pregnancy named SIMORI. Thisresearch is a descriptive study with qualitative and quantitative approaches. The participantsof this study were health workers who directly related to the ANC services such as healthmanagement consist of 70 midwives, 140 community health workers and 207 pregnantwomen who visited the Government Primary Health Care of South Tangerang District forANC. The result of the study shows that the quality of the ANC documentation in cohortbook is still poor with only 38% of the records completely filled by the midwives. The mainproblems in the current ANC monitoring process from the midwives perspective are thenumbers of book that must be filled and the high workload due to the large number ofpatients. Meanwhile, from the perspective of pregnant women, the result shows that thepunctuality of ANC visit in urban Puskesmas is strongly related to the social factors such asemployment status, awareness to know the reason for ANC visit, the reminder usage anddiagnosis information from midwife. While factors related to the basic standard for ANCwere related to level of education, environmental support from community health workers,and working status. Furthermore, the health providers and pregnant women readiness foreHealth implementation shows positive results where most of the health workers are readyto implement an electronic monitoring system for pregnant mother. The conclusion of thisstudy is that the design of a monitoring and registration system for pregnant women(SIMORI) can be recommended to integrate the antenatal, to improve the monitoring processfor minimum standard of ANC and to self-monitored system for pregnant women |