Transit system service quality in a tourism-education city and a business city
Fumihiko Nakamura, Dwi Herianto, I Wayan Diana, Muhammad Jafri, Chatarina Niken (Faculty of Engineering, Universitas Indonesia, 2017)
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| Service quality is a key performance indicator of a system, there being many elements that constitute service quality in a transport system. The customer’s point of view is at the center of policy, planning and delivery decisions. As an education city, Jogjakarta’s customers comes from all over Indonesia, and as an international tourism destination, Jogjakarta welcomes people from all over the world. As a business city, customers in Palembang have a different character to those in Jogjakarta. The aim of this research is to identify the main aspects of transit system service quality within tourism-education city and a business city. |
| No. Panggil : | UI-IJTECH 8:6 (2017) |
| Entri utama-Nama orang : | |
| Subjek : | |
| Penerbitan : | Depok: Faculty of Engineering, Universitas Indonesia, 2017 |
| Sumber Pengatalogan : | LibUI eng rda |
| ISSN : | 20869614 |
| Majalah/Jurnal : | International Journal of Technology |
| Volume : | Vol. 8, No. 6, December 2017: Hal. 1159-1167 |
| Tipe Konten : | text |
| Tipe Media : | unmediated |
| Tipe Carrier : | volume |
| Akses Elektronik : | https://doi.org/10.14716/ijtech.v8i6.768 |
| Institusi Pemilik : | Universitas Indonesia |
| Lokasi : | Perpustakaan UI, Lantai 4 R. Koleksi Jurnal |
| No. Panggil | No. Barkod | Ketersediaan |
|---|---|---|
| UI-IJTECH 8:6 (2017) | 08-23-68373301 | TERSEDIA |
| Ulasan: |
| Tidak ada ulasan pada koleksi ini: 9999920530774 |
