Berkembangnya aplikasi mobile health, tentunya menjadi hal baik dalam perkembanganlayanan kesehatan, khususnya di Indonesia. Namun, dalam penggunaannya aplikasimobile health tentu juga harus dilandasi oleh kesiapan dari penggunanya agar penyaluranlayanan kesehatan ke pengguna dapat dilakukan dengan maksimal. Penelitian inibertujuan untuk menganalisis faktor-faktor kesiapan apa saja yang memengaruhi mobilehealth readiness pada penggunaan aplikasi mobile health di Indonesia dari sisi pengguna.Empat dimensi yang dianalisis yaitu, technological readiness, people readiness,motivational readiness, dan engagement readiness. Pendekatan penelitian yangdigunakan pada penelitian ini adalah kuantitatif. Jumlah responden valid dari pengisiankuesioner sebanyak 624 responden. Data dianalisis dan diolah menggunakan metodecovariance based structural equation modelling (CB-SEM) dengan bantuan tools AMOS21.0. Pada penelitian ini, penulis menyimpulkan bahwa dimensi yang paling berpengaruhterhadap mobile health readiness adalah dimensi technological readiness (faktor ease ofuse dan affordability) dan dimensi motivational readiness (faktor trust, attitude/intention,dan perceived usefulness). Dengan diketahuinya faktor-faktor kesiapan dari sisipengguna, diharapkan penyedia layanan mobile health lebih fokus dalam meningkatkanlayanan sesuai dengan faktor-faktor kesiapan dari pengguna, sehingga layanan yangdisediakan dapat memenuhi kebutuhan pengguna dan meningkatkan kesiapan penggunadalam penggunaan aplikasi mobile health. The development of mobile health applications is certainly a good thing in thedevelopment of health services, especially in Indonesia. However, the use of mobilehealth applications must also be based on the readiness of its users so that the distributionof health services to users can be done optimally. This study aims to analyze the factorsof readiness that affect mobile health readiness on the use of mobile health applicationsin Indonesia from the user side. The four dimensions analyzed are technologicalreadiness, people readiness, motivational readiness, and engagement readiness. Theresearch approach used in this study is quantitative. The number of valid respondentsfrom filling out the questionnaire was 624 respondents. Data were analyzed and processedusing covariance-based structural equation modelling (CB-SEM) methods with the helpof AMOS 21.0 tools. In this study, the authors conclude that the dimensions that mostinfluences on mobile health readiness are technological dimensions of readiness (ease ofuse and affordability factors) and motivational readiness dimensions (factors of trust,attitude/intention, and perceived usefulness). By knowing the readiness factors from theuser side, it is expected that mobile health service providers will focus more on improvingservices following the readiness factors of the users so that the services provided can meetuser needs and increase user readiness in using mobile health applications. |