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Hasil Pencarian

 
Ditemukan 82 dokumen yang sesuai dengan query
cover
Kovacs, Diane K.
The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs
London: Facet Publishing, 2007
R 025.52 KOV v
Buku Referensi  Universitas Indonesia Library
cover
Shepherd, Elizabeth J., 1960-, author
Managing records: a handbook principles and practices
London: Facet Publishing, 2003
R 651.5 SHE m
Buku Referensi  Universitas Indonesia Library
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