Ditemukan 134 dokumen yang sesuai dengan query
Shapiro, Lawrence E.
New York: HarperCollins, 1997
649.64 SHA h
Buku Teks Universitas Indonesia Library
Shapiro, Lawrence E.
Jakarta: Gramedia Pustaka Utama, 1997
152.4 SHA m
Buku Teks Universitas Indonesia Library
London: Oxford University Press, 2000
152.4 COG
Buku Teks Universitas Indonesia Library
Buck, Ross, author
New York: John Wiley & Sons, 1988
155.4 BUC h
Buku Teks Universitas Indonesia Library
Sri Redjeki Mudjiwati, author
1984
S2140
UI - Skripsi (Membership) Universitas Indonesia Library
Fakultas Psikologi Universitas Indonesia, 2002
S3159
UI - Skripsi (Membership) Universitas Indonesia Library
Vincentia I.W.S., author
2003
S3232
UI - Skripsi (Membership) Universitas Indonesia Library
Segal, Jeanne, author
Bandung: Kaifa, 2000
152.4 SEG m
Buku Teks Universitas Indonesia Library
Ebrahimi, Abolghasem, author
Considering that customers? emotions toward received services are evaluated in light of fairness and equity theory, the purpose of this study is to investigate the effect of customers? perceptions and emotions of received services on their behavioral intentions. Data were collected from 329 questioners that were distributed among Mellat bank...
Depok: Management Research Center (MRC) Department of Management, Faculty of Economics, University of Indonesia and Philip Kotler Center, 2016
AJ-Pdf
Artikel Jurnal Universitas Indonesia Library
Fatmah S. Abdullah, author
Depok: Fakultas Psikologi Universitas Indonesia, 1970
S2187
UI - Skripsi (Membership) Universitas Indonesia Library
