Ditemukan 130 dokumen yang sesuai dengan query
Lane, Henry W., 1942-, author
Oxford: Blackwell, 1997
658.049 LAN i
Buku Teks Universitas Indonesia Library
Curtin, Steve, author
Reveals three elements common to all exceptional service experiences. This title makes a compelling case that attention needs to shift from monitoring service activities to modeling, recognizing, and reinforcing the behaviors that actually create happy customers, such as expressing genuine interest, offering sincere compliments, and more...
New York: [American Management Association, ], 2013
e20436815
eBooks Universitas Indonesia Library
Baker, David, author
Oxford: Chandos Publishing, 2007
658.406 Bak s
Buku Teks Universitas Indonesia Library
Farras Rivaldi, author
Penelitian ini bertujuan untuk melihat pengaruh dari merger dan akuisisi terhadap kinerja perusahaan listed non-finansial di Indonesia dari segi profitabilitas, leverage, dan likuiditas. Penelitian ini menggunakan teknik purposive sampling dan menggunakan 34 data transaksi merger dan akuisisi yang terjadi di tahun 2012 ndash; 2014. Penelitian ini membanding kinerja perusahaan 3...
Depok: Fakultas Matematika dan Ilmu Pengetahuan Alam Universitas Indonesia, 2018
S-Pdf
UI - Skripsi (Membership) Universitas Indonesia Library
This volume presents some of the most important 'debates' that exist in the field of Entrepreneurship today. It brings together leading scholars, deriving contributions from special sessions designed by the Global Consortium of EntrepreneurshipCenters (GCEC) to discuss both sides of these 'great debates'. Topics include: "Is the Business Plan Really...
United Kingdom: Emerald, 2017
e20469439
eBooks Universitas Indonesia Library
Dedi Sunandar, author
PT Hotel Indonesia Natour (PT.HlN) as a corporate was built from the merger between PT Hotel Indonesia lnternational (PT.HII) and PT Natour in 2001. The decline of physical service quality (tangible) and the service level (intagible) will influence the competitive ability ofthe hotel business. A vertical and bureaucratic organization ,...
Depok: Fakultas llmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
T22650
UI - Tesis (Membership) Universitas Indonesia Library
Flamholtz, Eric G. (Eric George), author
"Drawing on the experiences of Starbucks, Jamba Juice, and PacifiCare, among other recent success stories, Flamholtz and Randle show entrepreneurs how to make the successful transition from humble start-up to professionally managed firm without sacrificing the unique spirit that inspired the company in the first place." "The authors provide readers...
San Francisco: Jossey-Bass Inc, 2000
658.4 FLA g
Buku Teks Universitas Indonesia Library
Ganang Agung Hartanto, author
Penelitian ini dilakukan untuk mengkaji pengaruh Oganization Excellence, Learning Organizational, dan Organizational Innovation terhadap Knowledge Management pada Staf Sumber Daya Manusia Mabes Polri. Knowledge Management penting untuk dimiliki oleh organisasi-organisasi yang berbasis pada pengolahan sumber daya manusia sebagai capital-nya atau disebut sebut sebagai "human capital". Hal tersebut disebabkan faktor modal...
Jakarta: Sekolah Kajian Stratejik dan Global Universitas Indonesia, 2019
T55501
UI - Tesis (Membership) Universitas Indonesia Library
Albrecht, Karl, 1941-, author
New York : American Management Association, 2003
658.4 ALB p
Buku Teks Universitas Indonesia Library
New York: University of New York Press, 1995
658.45 COM
Buku Teks Universitas Indonesia Library
