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Ditemukan 46 dokumen yang sesuai dengan query

Fitzsimmons, James A., author

Service management : operation, strategy, and information technology

Boston: McGraw-Hill, 2001

658 FIT s

Buku Teks Universitas Indonesia Library

Fitzsimmons, James A., author

Service management : operations, strategy, and information technology

Boston: McGraw-Hill Irwin, 2004

658 FIT s

Buku Teks Universitas Indonesia Library

Fitzsimmons, James A., author

Service management: operations, strategy, information technology

Boston: McGraw-Hill, 2008

658 FIT s

Buku Teks Universitas Indonesia Library

Fitzsimmons, James A., author

Service management : operations, strategy, and information technology

London : McGraw-Hill, 2005

658.8 FIT s

Buku Teks Universitas Indonesia Library

Hill, Arthur V., author

Field service management : an integrated approach to increasing customer satisfaction

Homewood, Illinois : Business One Irwin, 1992

658.8 HIL f

Buku Teks Universitas Indonesia Library

Reformasi Birokrasi BKN: pemikiran sederhana untuk direnungkan

This article briefly and simply explains about the bureaucracy reform in BKN. BKN as government institution that has responsibility in civil service management in Indonesia, should be the first in conduting the bureaucracy reform , especially the improvement of the civil service reform in Indonesia. At least,...

Artikel Jurnal Universitas Indonesia Library