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Found 71955 Document(s) match with the query 120064
Peran kualitas jasa dalam membangun loyalitas pelanggan = Role of Service Quality to Build Customer Loyality
Author : Melani, author
Call Number : T25423
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan (Studi pada pelanggan Telkomsel terkait kasus pencurian pulsa aktivasi RBT) = Quality service and satisfaction customer loyalty (Studies in Telkomsel RBT subscriber)
Author : Tris Finalia, author
Call Number : T44434
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
In charge of customer satisfaction/Roger Cartwright, George Green
Author : Cartwright, Roger
Call Number : 658.812 Car i
Collection Type : Buku Teks
Location : Universitas Indonesia Library
Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar
Author : J. Supranto, author
Call Number : 658.812 SUP p
Collection Type : Buku Teks SO
Location : Universitas Indonesia Library
Pengaruh kualitas pelayanan, kepuasan pelanggan, trust, switching cost, dan persepsi harga terhadap loyalitas pelanggan layanan televisi berbayar = The effect of service quality, customer satisfaction, trust, switching cost, and price perception on customer loyalty in pay tv services
Author : Alia Latifah Hanum, author
Call Number : T49425
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh kualitas layanan mobile value added service terhadap kepuasan dan loyalitas pelanggan operator selular GSM
Author : Angga Arianto Pribadi, author
Call Number : T27954
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
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