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Found 186724 Document(s) match with the query 20316861
Analisa kualitas jasa pelayanan hypermarket yang efektif untuk meningkatkan kualitas pelayanan pelanggan melalui QFD (studi kasus di PT. X) = analysis of hypermarket service quality to effectively improve customer service quality using QFD (case study in PT. X)
Author : Sri Winarti, author
Call Number : S42410
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Analisa untuk meningkatkan pelayanan nasabah dalam rangka servqual melalui penerapan QFD (studi kasus : PT. X.) = Analysis of how to improve the performance of customer service inside the servqual circumstances by using QFD (Case studi : PT.X)
Author : Robert Kosasih, author
Call Number : S52086
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Penentuan prioritas kriteria untuk meningkatkan kualitas pelayanan di hypermarket dengan metode DEMATEL = Determine the prioritization of criteria in improving service quality of hypermarket with DEMATEL
Author : Dyah Ayuningtyas, author
Call Number : S185
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Upaya peningkatan kualitas pelayanan hypermarket menggunakan metode PGCV (potential gain in customer value) indeks = Efforts to improve service quality in hypermarket using index PGCV (Potential Gain in Customer Value)
Author : Debbie C.R., author
Call Number : S51748
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Analisa kepuasan pelanggan terhadap kualitas pelayanan pada PT. X. dengan menggunakan metode Servqual = Customer satisfaction analysis to service quality of PT. X using Servqual method
Author : Satriyo Utomo, author
Call Number : S52038
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach
Author : Hasim Hanafie, author
Call Number : T30086
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
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