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Found 214500 Document(s) match with the query 20330117
Peningkatan kualitas layanan sistem informasi dengan integrasi metodologi service quality kano quality function deployment dan system dynamics : studi kasus Divisi Global Service Assurance PT Telekomunikasi Indonesia Internasional = The quality improvement of information systems services by integration of service quality kano quality function deployment and system dynamics methodology : a case study of Global Service Assurance Division in PT Telekomunikasi Indonesia internasional
Author : Fadhly Radite Adryan, author
Call Number : TA-Pdf
Collection Type : UI - Tugas Akhir
Location : Universitas Indonesia Library
Perancangan strategi peningkatan kualitas pelayanan bus rapid transit (BRT) Transjakarta koridor 13 dengan integrasi metode kano-quality function deployment (QFD) = Designing strategies to improve the service quality of bus rapid transit (BRT) Transjakarta corridor 13 using integration of kano-quality function deployment method
Author : Harianja, Sarah Rotua, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Strategi peningkatan kualitas layanan enterprise portal dengan menggunakan integrasi metode servqual, kano model dan qfd: studi kasus PT. Maskapai Reasuransi Indonesia tbk. = Service quality imporvement strategy using integration of servqual, kano model and qfd : a case study of PT. Maskapai Reasuransi Indonesia
Author : Normansyah Kusuma, author
Call Number : TA-Pdf
Collection Type : UI - Tugas Akhir
Location : Universitas Indonesia Library
Pengembangan layanan flexi PT Telekomunikasi Indonesia, Tbk dengan mengaplikasikan grey model pada dynamic quality function deployment (dqfd) = Service development of flexi PT Telekomunikasi Indonesia, Tbk by applying grey model in dynamic quality function deployment (dqfd)
Author : Noviyana, author
Call Number : S50273
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Penerapan quality function deployment dengan mengadopsi penggabungan metode servqual dan model kano dalam upaya meningkatkan kualitas layanan web perguruan tinggi : studi kasus web STMIK MDP = Application of quality function deployment by integrating servqual method with kano model to increase higher education web service quality case study website of STMIK MDP
Author : Dorie Pandora Kesuma, author
Call Number : TA-Pdf
Collection Type : UI - Tugas Akhir
Location : Universitas Indonesia Library
Analisis peningkatan kinerja pelayanan jasa pada bengkel mobil dengan metode Servqual dan quality function deployment = Analysis of performance improvement services on car service station with service quality and quality function deployment
Author : Rahmat Adi Seputro, author
Call Number : S44463
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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