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Found 201108 Document(s) match with the query 20347277
Pengaruh dari perceived service fairness terhadap emosi dan behavioral intentions di restoran = Effects of perceived service fairness on emotions and behavioral intentions in restaurants
Author : Iki Sari Dewi, author
Call Number : S52725
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh appraisal emotion service quality perceived value dan customer satisfaction terhadap repatronage intention gedung pertunjukan (Studi kasus : Graha Bhakti Budaya, Taman Ismail Marzuki) = The effect of appraisal emotion service quality perceived value and customer satisfaction towards repatronage intention in the performing arts venue (Case study : Graha Bhakti Budaya, Taman Ismail Marzuki)
Author : Rizky Satrio Nugroho, author
Call Number : S57714
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis pengaruh customer co-creation dan perceived value melalui festival satisfaction terhadap behavioral intention pengunjung festival = Analysis of customer co-creation and perceived value through festival satisfaction towards festival atendees behavioral intention
Author : Meirna Larasati, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh perceived switching cost dan customer satisfaction terhadap customer loyalty = Effects of perceived switching cost and customer satisfaction on customer loyalty
Author : Nasution, Yudhita Asih Putri, author
Call Number : T-Pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh dari perceived quality, perceived value, price fairness, and satisfaction on customer's revisit intention and word of mouth intention towards indonesian coffee shops = The influence of perceived quality, perceived value, price fairness, and satisfaction on customer's revisit intention and word of mouth intention
Author : Laurensius Joshua, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Etika customer service / Kasmir
Author : Kasmir, author
Call Number : 174.4 KAS e
Collection Type : Buku Teks
Location : Universitas Indonesia Library
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