Search Result

Found 183035 Document(s) match with the query 20390157
Pengaruh persepsi keadilan pada pemulihan layanan peritel online terhadap kepuasan pada pemulihan keinginan membeli kembali dan word-of-mouth = The impact of perceived justice of online retailer s service recovery on recovery satisfaction repurchase intention and word-of-mouth
Author : Ira Iriyanty, author
Call Number : T42517
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis pengaruh analisis pengaruh procedural justice dan interactional justice dalam perbaikan jasa terhadap kepuasan, switching intention, dan positive word-of-mouth pada jasa berbasis langganan dan non-langganan = The role of procedural justice and interactional justice in service recovery on recovery satisfaction, switching intention, and positive word-of-mouth in subscription service and non-subscription service
Author : Muhammad Surur, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek
Author : Rakha Naufal Anis, author
Call Number : S63853
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh kualitas layanan terhadap kepuasan dan word of mouth di perguruan tinggi swasta = Effect of service quality satisfaction and word of mouth in public university
Author : Sisca Aulia, author
Call Number : T44688
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta
Author : Nadya Annisa Fitria, author
Call Number : T53551
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Service quality and price perception of service: influence on customer satisfaction and behavioral intention moderated by external word of mouth = Kualitas layanan dan persepsi harga layanan: pengaruh kepuasan pelanggan dan niat perilaku dimoderasi oleh word of mouth eksternal
Author : Bilqis Safira, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
<<   1 2 3 4 5   >>