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Found 138874 Document(s) match with the query 20397766
Analisis kepuasan pelanggan, kepercayaan, dan loyalitas pelanggan: peran variable pemoderasi switching cost
Author : No author
Call Number : MDB 9:2(2010)
Collection Type : Artikel Jurnal
Location : Universitas Indonesia Library
Pengaruh kepuasan pelanggan terhadap kepercayaan, komitmen dan loyalitas pelanggan pada perusahaan taksi di Jakarta
Author : Romi Gozali Rukmawijaya, author
Call Number : T20598
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh citra gerai dan sikap terhadap gerai pada kepuasan dan loyalitas pelanggan
Author : Meico Hendra, author
Call Number : T18447
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh kualitas pelayanan, kepuasan pelanggan, trust, switching cost, dan persepsi harga terhadap loyalitas pelanggan layanan televisi berbayar = The effect of service quality, customer satisfaction, trust, switching cost, and price perception on customer loyalty in pay tv services
Author : Alia Latifah Hanum, author
Call Number : T49425
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis pengaruh customer satisfaction, switching cost, dan attractiveness of alternatives terhadap switching intention konsumen telepon genggam berbasis non-android = Analysis of the influence of customer satisfaction, switching cost, and attractiveness of alternatives towards switching intention on non-android mobile phone user
Author : Mohammad Yoga Suryanto, author
Call Number : S43530
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider
Author : Dian Maradona, author
Call Number : S59075
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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