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Found 147503 Document(s) match with the query 20412402
Pengaruh perceived employee emotional competence terhadap customer satisfaction dan loyalty-peran mediasi rapport = Effects of perceived employee emotional competence on customer satisfaction and loyalty the mediating role of rapport
Author : Sinaga, Dian, author
Call Number : S59511
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh E-Service Quality Terhadap Customer Loyalty: Peran Mediasi Customer Inspiration dan Customer Satisfaction (Studi Pada Pengguna GoFood Gen X dan Gen Y di Jawa) = The Influence of E-Service Quality on Customer Loyalty: The Mediating Role of Customer Inspiration and Customer Satisfaction (Study on Gen X and Gen Y GoFood Users in Java)
Author : Marcel Aria Santoso, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh Customer Perceived Value dan Competitive Advantage Terhadap Customer Loyalty Melalui Peran Trust sebagai Mediasi (Studi Pada Generasi Z Pengguna Brand Skintific) = The Influence of Customer Perceived Value and Competitive Advantage on Customer Loyalty Through The Mediating Role of Trust: A Study on Generation Z Users of The Skintific Brand
Author : Nadhifa Rizqy Audeta, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis pengaruh customer's perceived value terhadap minat beli ulang produk fashion pakaian H&M saat berwisata ke luar negeri = Analysis on the influence of customer's perceived value on repurchase intention of apparel fashion product of H&M while travelling abroad
Author : M. Widya Putri, author
Call Number : S62341
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh service encounter quality dimensions terhadap perceived value, customer satisfaction dan loyalty : peran perceived risk sebagai variabel moderasi (studi kasus pelanggan Salon Johnny Andrean) = The impact of service encounter quality dimensions on perceived value customer satisfaction and loyalty the role of perceived risk as a moderating variable case study customer of johnny andrean salon
Author : Yulina Lestari, author
Call Number : S54508
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh AI Chatbot Service Quality Terhadap Perceived Customer Loyalty Melalui Variabel Mediasi Value, Trust, Dan Satisfaction Pada Pelanggan Lazada Di DKI Jakarta = The Influence Of AI hatbot Service Quality On Perceived Customer Loyalty Through Value, Trust And Satisfaction Mediation Variables On Lazada Customers In DKI Jakarta
Author : Ichsan Pahlevi, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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