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Found 193870 Document(s) match with the query 20413445
Faktor-faktor yang memengaruhi kepuasan masyarakat pada layanan aspirasi dan pengaduan online rakyat (Lapor!): dilihat dari proses penanganan pengaduan, hasil penanganan pengaduan, dan keterampilan digital = Factors that affecting citizen satisfaction of national aspiration and complaint handling system (Lapor!): based on complaint process complaint handling outcome and digital skills
Author : Muhammad Haikal Akbar Lasabuda, author
Call Number : S60942
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Evaluasi kebergunaan E-Government Layanan Aspirasi dan Pengaduan Online Rakyat (LAPOR) pada instansi pemerintah = Usability evaluation of government national complaint handling system (LAPOR) in Indonesia
Author : Ria Lyzara, author
Call Number : TA-Pdf
Collection Type : UI - Tugas Akhir
Location : Universitas Indonesia Library
Collaborative governance pada pemanfaatan layanan aspirasi dan pengaduan online rakyat (LAPOR) sebagai sistem pengelolaan pengaduan pelayanan publik nasional (SP4N) = Collaborative governance on utilization of layanan aspirasi dan pengaduan online rakyat (LAPOR) as national public service complaint management system
Author : Fahri Ardiansyah Tamsir, author
Call Number : T48411
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Penanganan pengaduan masyarakat mengenai pelayanan publik: studi pada pusat penanganan pengaduan pelayanan publik kota Semarang = Complaint handling on public services (the study on public service complaint handling center in Semarang City)
Author : Sad Dian Utomo, author
Call Number : T22030
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis proses perubahan sistem penanganan pengaduan di ombudsman Republik Indonesia = The analysis of change process of complaint handling system at ombudsman Republic of Indonesia
Author : Ridaul Qibriya, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Implementasi Citizen Relation Management sebagai Layanan Penanganan Pengaduan Masyarakat Terintegrasi di Provinsi DKI Jakarta (Studi di Kelurahan Susukan) = The Implementation of Citizen Relation Management as Integrated Complaint Handling Services in DKI Jakarta (Study in Susukan Subdistrict)
Author : Iranee Anandar, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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