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Found 193933 Document(s) match with the query 20454126
Pengaruh persepsi kualitas layanan terhadap kepuasan dan intensi pelanggan pada transportasi online berbasis aplikasi = The effects of service quality and e service quality towards customer satisfaction and behavioral intentions in application based transportation
Author : Ilma Khairani, author
Call Number : T48047
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Penggunaan electronic word of mouth sebagai output dari customer satisfaction dan service quality (studi kasus jasa layanan transportasi Go-jek) = Electronic word of mouth usage as output of service quality and satisfaction (case study of transportation service Go-Jek)
Author : Suswandoyo Biyoga, author
Call Number : T43889
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis pengaruh kualitas e service terhadap kepuasan sikap terhadap website dan niat perilaku pada situs toko online mataharimall com = E service quality analysis on satisfaction attitude to the website and behaviour intentions towards mataharimall com online shop
Author : Gita Desyanti, author
Call Number : S62356
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh kualitas layanan purna jual terhadap kepuasan pelanggan : studi terhadap kualitas layanan purna jual Blackberry Center pada Blackberry Center Margocity Depok = Effect of sales service quality customer satisfaction : study on the quality of after sales service in Blackberry Center Margocity Depok
Author : Sinaga, Eduard Hamonangan, author
Call Number : S44748
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Service quality and price perception of service: influence on customer satisfaction and behavioral intention moderated by external word of mouth = Kualitas layanan dan persepsi harga layanan: pengaruh kepuasan pelanggan dan niat perilaku dimoderasi oleh word of mouth eksternal
Author : Bilqis Safira, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Gambaran kepuasan konsumen dan loyalitas pada konsumen pengguna bus transjakarta = Description of consumer satisfaction and consumer loyalty on transjakarta users
Author : Tyas Surtaningrum, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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