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Found 155510 Document(s) match with the query 20467305
Pengaruh persepsi kualitas (perceived quality) dan persepsi nilai (perceived value) terhadap electronic word-of-mouth (eWOM) melalui mediasi kepuasan pelanggan (customer satisfaction): studi pada pengguna aplikasi Langit Musik = The effect of perceived quality and perceived value to electronic-word-of-mouth through customer satisfaction mediation: studied on Langit Musik application user / Metha Hestining Wigati
Author : Metha Hestining Wigati, author
Call Number : T49036
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh kualitas layanan terhadap kepuasan dan word of mouth di perguruan tinggi swasta = Effect of service quality satisfaction and word of mouth in public university
Author : Sisca Aulia, author
Call Number : T44688
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Service quality and price perception of service: influence on customer satisfaction and behavioral intention moderated by external word of mouth = Kualitas layanan dan persepsi harga layanan: pengaruh kepuasan pelanggan dan niat perilaku dimoderasi oleh word of mouth eksternal
Author : Bilqis Safira, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh Persepsi Nilai dan Kualitas Integrasi Omnichannel terhadap WOM: Kesiapan Teknologi sebagai Variabel Moderasi = The Effect of Omnichannel Perceived Value and Integration Quality on WOM: Technology Readiness as Mediator
Author : Daniel Clarence Marthin, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan minimarket Podjok Jakarta = A comparative study on relationship between service quality, customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok halal Jakarta
Author : Bagus Wicaksono Aji, author
Call Number : S-Pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh Customer Experience, Customer Satisfaction, dan Word of Mouth terhadap Customer Loyalty dengan Consumer Demographics sebagai Variabel Moderasi pada Nasabah Seabank di DKI Jakarta = The Influence of Customer Experience, Customer Satisfaction, and Word of Mouth on Customer Loyalty with Consumer Demographics as a Moderating Variable for Seabank Customers in DKI Jakarta
Author : Fina Anggun Puspita, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
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