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Found 142759 Document(s) match with the query 20513320
Strategi peningkatan kualitas layanan terminal petikemas menggunakan metode servqual dan house of quality = Service quality improvement strategy for container terminal using servqual and house of quality.
Author : Ainun Nisalatin Najiyah, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Strategi peningkatan kualitas pelayanan kereta commuter line jabodetabek menggunakan integrasi metode servqual dan model kano ke dalam house of quality = Strategy of service quality improvement for commuter line jabodetabek train using integration methods of servqual and kano model into house of quality
Author : Lita Maiciptaani, author
Call Number : S63881
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengukuran kualitas pelayanan bank dengan menggunakan metode servqual = The quality measurement of bank service by using servqual methods
Author : Silalahi, Janrivai Adiman, author
Call Number : S63327
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis tentang kualitas pelayanan dengan pendekatan servqual dan motivasi karyawan di koperasi pegawai Sekretariat Negara
Author : Slamet Widodo, author
Call Number : T10116
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Peran kualitas jasa dalam membangun loyalitas pelanggan = Role of Service Quality to Build Customer Loyality
Author : Melani, author
Call Number : T25423
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
Kualitas pelayanan pelanggan pada perusahaan berbasis customer relationship management (CRM). Ssebuah studi kasus pada call center 1M3 = Quality of customer service in a Customer Relationship Management (CRM) based company. A case study in the IM3 call center
Author : Ika Wirastuti Handayani, author
Call Number : T12141
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
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