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Found 141359 Document(s) match with the query 20513674
Pengaruh kualitas layanan terhadap retensi pelanggan pada layanan mobile banking melalui kualitas hubungan sebagai mediasi = The impact of mobile banking service quality towards customer retention through the mediation of relationship quality.
Author : Ananggadipa Ganeswara, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh Kualitas Layanan Elektronik Terhadap Loyalitas Melalui Kepuasan Nasabah Pengguna Mobile Banking = The Effect of Electronic Service Quality on Loyalty Through Customer Satisfaction of Mobile Banking Users
Author : Purba, Kristo Aji, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh E-Service Quality Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan Studi Pada Mobile Banking Bank BUMN di Indonesia = The Effect of E-Service Quality on Customer Satisfaction and Customer Loyalty-A Study on Mobile Banking Application in Indonesia
Author : Lindsay Beanning, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis Pengaruh Penerimaan dan Kegunaan Terhadap Niat Keberlanjutan Melalui Kepuasan dan Sikap Sebagai Variabel Mediasi Untuk Menggunakan Mobile = Analysis of the Effect of Confirmation and Perceived Usefulness on Continuance Intention through Satisfaction and Attitude to use Mobile Banking (Study on Bank Tabungan Negara Jakarta Cawang Branch Office Customers)
Author : Rumondang, Febriana Uli, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis Perilaku Pengguna Mobile Banking terhadap E-Service Quality, Attitude dan Customer Satisfaction (Studi Kasus : Bank Konvensional dan Bank Digital) = Analysis of Mobile Banking User Behavior Towards E-Service Quality, Attitude and Customer Satisfaction (Case Study : Conventional Bank and Digital Bank)
Author : Qorie Caesar Diaz Rahayu, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh Kualitas layanan mobile banking (m-banking) terhadap kepuasan nasabah di Indonesia
Author : No author
Call Number : DEREMA 10:2 (2015)
Collection Type : Artikel Jurnal
Location : Universitas Indonesia Library
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