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Found 157609 Document(s) match with the query 75004
Analisis kualitas pelayanan dengan pendekatan Service Triangle di PT. Thames PAM Jaya Customer Center Pulomas
Author : Muchlis Sobana, author
Call Number : T12337
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Nasabah: Pendekatan Kuantitatif Menggunakan MODEL SERVQUAL pada BNI Cabang UI Depok = Analysis of the Effect of Service Quality on Customer Satisfaction: A Quantitative Approach Using the SERVQUAL Model at BNI UI Branch Depok
Author : Abdullah Al Ghifary, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Desain balanced scorecard dalam pengelolaan kinerja corporate customer care center (C4) (Studi kasus di PT. Telkom divisi Enterprise Service Center)
Author : Fanny Novandra, author
Call Number : T16885
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Taksi Blue Bird = The Impact of Service Quality towards Customer Satisfaction on Blue Bird Taxi
Author : Helena Stefani, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Perbaikan proses pelayanan pelanggan dengan metode lean sigma : studi kasus pada departemen LDR PT Palyja = Improveing customer service process using lean sigma method : case study at LDR department of PT Palyja
Author : Indar Robbi Mardiyan, author
Call Number : S44465
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis pengaruh faktor inovasi dan quality of service terhadap customer loyalty di perusahaan telekomunikasi dengan metode structural equation modeling = The effect analysis of innovation and quality of service factors to customer loyalty in Indonesian telecommunication company by using structural equation modeling method
Author : Luky Hananto, author
Call Number : S387
Collection Type : UI - Skripsi Open
Location : Universitas Indonesia Library
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