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Found 235294 Document(s) match with the query 9999920537269
Peran edukasi pelanggan terhadap loyalitas pelanggan melalui customer satisfaction, e-wom dan perceived switching cost pada perbankan digital di Indonesia = The role of customer education on customer loyalty through customer satisfaction, e-wom and perceived switching cost in digital banking Indonesia
Author : Jefry Hartanto Kurniawan, author
Call Number : T-Pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh perceived value dimensions terhadap customer satisfaction dan customer loyalty pada pengguna Bank Digital Neo Commerce di Jabodetabek = The influence of perceived value dimensions on customer satisfaction and customer loyalty among users of Neo Commerce Digital Bank in Jabodetabek
Author : Roinil Marsel Salama, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh E-Service Quality Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan Studi Pada Mobile Banking Bank BUMN di Indonesia = The Effect of E-Service Quality on Customer Satisfaction and Customer Loyalty-A Study on Mobile Banking Application in Indonesia
Author : Lindsay Beanning, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Implementasi Prinsip Electronic-Know Your Customer (e-KYC) Berdasarkan POJK No.23/POJK.01/2019 terhadap Layanan Digital Banking di Indonesia (Studi Kasus: Bank MNC Internasional Tbk.) = The Implementation of Electronic-Know Your Customer Principles based on POJK No.23/POJK.01/2019 through Digital Banking Services in Indonesia (Case Study : MNC International Bank)
Author : Ruth Maria Kezia, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh customer experience terhadap loyalitas word of mouth dan customer satisfaction pada pengguna internet banking = The impact of customer experience to loyalty to word of mouth and customer satisfaction of internet banking users
Author : Simangunsong, Riris Kristina Angelia, author
Call Number : T-Pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Transformasi Digital Perbankan Melalui Kebijakan Open Banking sebagai Upaya Pencegahan Praktek Shadow Banking = Digital Transformation of Banking Through Open Banking Policy as a Measure to Mitigate Shadow Banking Practices
Author : Esa Thanico Maulana, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
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