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Found 243475 Document(s) match with the query 9999920547354
Analisis pengaruh switching cost dan consumer inertia terhadap customer retention: Studi pada maskapai penerbangan di Indonesia = Analysis of the influence of switching cost and consumer inertia on customer retention: A study on airlines in Indonesia
Author : Harefa, Jovan Farus Pasau, author
Call Number : S-pdf
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Analisis pengaruh faktor switching cost sebagai moderasi hubungan antara customer perceived value customer satisfaction dan customer loyalty studi pada konsumen perusahaan pembiayaan = Analysis of switching cost factor as relationship moderation between customer perceived value customer satisfaction and customer loyalty study on consumer of financing company
Author : Berlian Temara, author
Call Number : T-Pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Pengaruh Switching Cost, Service Quality, Customer Satisfaction terhadap Customer Loyalty pada Provider GSM Berbasis Prabayar di Jakarta
Author : Adhitya Buwono, author
Call Number : T28093
Collection Type : UI - Tesis Open
Location : Universitas Indonesia Library
Corporate Social Responsibility (CSR) dan Service Quality: Manakah yang Lebih Berpengaruh terhadap Customer Loyalty Maskapai Garuda Indonesia? = Corporate Social Responsibility (CSR) and Service Quality: Which One Plays a Greater Role in Garuda Indonesia's Customer Loyalty?
Author : Kelvin Levi Martawidjaja, author
Call Number : T-pdf
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
Analisis pengaruh customer satisfaction, switching cost, dan attractiveness of alternatives terhadap switching intention konsumen telepon genggam berbasis non-android = Analysis of the influence of customer satisfaction, switching cost, and attractiveness of alternatives towards switching intention on non-android mobile phone user
Author : Mohammad Yoga Suryanto, author
Call Number : S43530
Collection Type : UI - Skripsi Membership
Location : Universitas Indonesia Library
Pengaruh kualitas pelayanan, kepuasan pelanggan, trust, switching cost, dan persepsi harga terhadap loyalitas pelanggan layanan televisi berbayar = The effect of service quality, customer satisfaction, trust, switching cost, and price perception on customer loyalty in pay tv services
Author : Alia Latifah Hanum, author
Call Number : T49425
Collection Type : UI - Tesis Membership
Location : Universitas Indonesia Library
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