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Ditemukan 245938 dokumen yang sesuai dengan query 9999920549104
Analisis Pengaruh CRM, Service Quality, dan Customer Satisfaction terhadap Customer Loyalty dan Willingness to Recommend: Studi Perbandingan pada Bank Syariah dan Bank Konvensional di Indonesia = Analysis of the Effect of CRM, Service Quality, and Customer Satisfaction on Customer Loyalty and Willingness to Recommend: A Comparative Study of Islamic Banks and Conventional Banks in Indonesia
Pengarang : Shafira Taqiyya, author
No. Panggil : S-pdf
Jenis Koleksi : UI - Skripsi Membership
Lokasi : Universitas Indonesia Library
Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking
Pengarang : Vivie Nurjaningrum Putri Rantyanti, author
No. Panggil : T-pdf
Jenis Koleksi : UI - Tesis Membership
Lokasi : Universitas Indonesia Library
Pengaruh E-Service Quality Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan Studi Pada Mobile Banking Bank BUMN di Indonesia = The Effect of E-Service Quality on Customer Satisfaction and Customer Loyalty-A Study on Mobile Banking Application in Indonesia
Pengarang : Lindsay Beanning, author
No. Panggil : T-pdf
Jenis Koleksi : UI - Tesis Membership
Lokasi : Universitas Indonesia Library
Pengaruh Dimensi E-Service Quality terhadap E Customer Satisfaction dan E-Customer Loyalty (Studi pada Pengguna Aplikasi Netflix di JABODETABEK) = The Effect of E-Service Quality Dimensions on E-Customer Satisfaction and E-Customer Loyalty (Study on Netflix Application Users in JABODETABEK)
Pengarang : Andy Novrianto, author
No. Panggil : S-pdf
Jenis Koleksi : UI - Skripsi Membership
Lokasi : Universitas Indonesia Library
Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta
Pengarang : Achmad Irdani Fadlurrahman, author
No. Panggil : S-pdf
Jenis Koleksi : UI - Skripsi Membership
Lokasi : Universitas Indonesia Library
Analisis Perilaku Pengguna Mobile Banking terhadap E-Service Quality, Attitude dan Customer Satisfaction (Studi Kasus : Bank Konvensional dan Bank Digital) = Analysis of Mobile Banking User Behavior Towards E-Service Quality, Attitude and Customer Satisfaction (Case Study : Conventional Bank and Digital Bank)
Pengarang : Qorie Caesar Diaz Rahayu, author
No. Panggil : S-pdf
Jenis Koleksi : UI - Skripsi Membership
Lokasi : Universitas Indonesia Library
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