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Battell, Chris, author

Listening may be one of the most under-rated skills in the world of business. Most people assume they already know how to listen because the mechanics seem so simple: One individual speaks, and another individual hears and responds. But listening is far more complex than simply hearing. It involves hearing,...

Alexandria, Virginia: American Society for Training & Development, 2006

e20441201

eBooks  Universitas Indonesia Library

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Battell, Chris, author

e

eBooks  Universitas Indonesia Library

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• Tambahkan ke Favorit