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Hasil Pencarian

Ditemukan 9 dokumen yang sesuai dengan query

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Fandy Tjiptono, author

Prinsip-prinsip total quality service (TQS)

Yogyakarta: Andi, 2000

658.812 Tji p

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Prinsip-prinsip total quality service (TQS)

Yogyakarta: Andi, 2000

658.812 Tji p

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Total quality management

Yogyakarta: Andi Offset, 1996

658.562 Tji t

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Yogyakarta: Andi Offset, 2000

338.47 FAN m

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Strategi pemasaran

Yogyakarta: Andi, 2000

658.8 FAN s

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Total quality management

Yogyakarta: Andi Offset, 1996

658.5 Tji t

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Service, quality dan satisfaction

Yogyakarta: Andi Offset, 2005

658.834 FAN s

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Total quality management

Yogyakarta: Andi Offset, 2003

658.562 FAN t

Buku Teks Universitas Indonesia Library

cover

Fandy Tjiptono, author

Service management mewujudkan layanan prima

Yogyakarta: Andi Offset, 2022

658.8 FAN s

Buku Teks Universitas Indonesia Library