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Larson, Allan, author
Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture. Author Alan Larson, a...
New York: [American Management Association, ], 2003
e20438049
eBooks Universitas Indonesia Library
