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Logor, Yokavien Merry, author
The increasingly tight business competition owing to free trade mallet and to the increasing Risk Based Capital/RaC level stipulated by government, demanding insurance company serve to overcome those two issues so that it could survive in business. Internal efforts that companies must conduct among are the improvement of services quality....
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
T13981
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