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Martin, Lawrence L.

London: Sage Publications,Inc., 1993

361.5 MAR t

Buku Teks  Universitas Indonesia Library

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Martin, Lawrence L, author

Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal,...

London: Sage Publications, 2013

e20510949

eBooks  Universitas Indonesia Library

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