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Sheftel, Phoebe A., author
Conflict within an organization can quickly destroy the productivity of both individuals and work teams. This Infoline will show you how to apply sound principles of conflict resolution to most situations. The issue details two schools of thought on conflict management the settlement-driven approach and the relationship focused approach and...
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2001
e20435411
eBooks Universitas Indonesia Library
