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Caputo, Janette S., author

Phoenix: AZ Cry Press , 1991

158.7 CAP s

Buku Teks  Universitas Indonesia Library

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Emotions are prevalent in the library workplace leading to many questions and areas of analysis worth exploring. For example, what tools for developing emotional intelligence are used effectively in library workplaces? How can emotional labor be managed to minimize the negative effects of emotion work? How can library employees express...

United Kingdom: Emerald, 2017

e20469429

eBooks  Universitas Indonesia Library

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