Ditemukan 7 dokumen yang sesuai dengan query
Deregulasi membuat PT X sebagai penyedia jasa layanan 'ground handling' perlu mengambil tindakan yang dapat membuatnya bersaing dengan kompetitor yang muncul. Selain berhadapan langsung dengan para penumpang pesawat PT X juga perlu menunjukkan kinerja pelayanan yang memuaskan kepada para pemberi kerja yaitu perusahaan maskapai penerbangan.
Pilihan strategis yang diambil adalah...
[Depok, , , , , ]: Fakultas Psikologi Universitas Indonesia, 2003
T-Pdf
UI - Tesis Membership Universitas Indonesia Library
In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC003
Multimedia Universitas Indonesia Library
In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC002
Multimedia Universitas Indonesia Library
In every organization and every industry, custimer service will play an important role in a business's success. This custimer service hot seat dvd presents a variety of complex customer situations as well as a thorough overview of customer service leadership. This DVD will serve as a rich recource for debate...
McGraw-Hill/Irwin, 2005
658MCGC001
Multimedia Universitas Indonesia Library
Taylor, Robert J., author
Gaithersburg, Maryland: Aspen Publication, 1994
362.106 8 AUP a
Buku Teks Universitas Indonesia Library
Newbury Park: Sage Publications, 1987
362.2 PRE
Buku Teks Universitas Indonesia Library
Beverly hills : Sage, 1986
362.22 ORG
Buku Teks Universitas Indonesia Library
