Ditemukan 4917 dokumen yang sesuai dengan query
Onong U. (Onong Uchjana) Effendy, author
Bandung: Mandar Maju, 1993
659.2 ONO h
Buku Teks Universitas Indonesia Library
Onong U. (Onong Uchjana) Effendy, author
Bandung: Mandar Maju, 1993
659.2 ONO h
Buku Teks Universitas Indonesia Library
Onong U. (Onong Uchjana) Effendy, author
Bandung: Mandar Maju, 1993
659.2 ONO h
Buku Teks Universitas Indonesia Library
Onong U. (Onong Uchjana) Effendy, author
Bandung: Mandar Maju, 1993
659.2 ONO h
Buku Teks Universitas Indonesia Library
Onong U. (Onong Uchjana) Effendy, author
Bandung: Mandar Maju, 1993
659.2 ONO h
Buku Teks Universitas Indonesia Library
Holsti, Kalevi J., author
Jakarta: Pedoman Ilmu Jaya, 1987
327.11 HOL p
Buku Teks Universitas Indonesia Library
New York: D. Van Nostrand Company, 1951
327 FOU
Buku Teks Universitas Indonesia Library
New York: Springer, 2007
305.8 HAN (1)
Buku Teks Universitas Indonesia Library
Nuki Sri Sumartini, author
1986
S-Pdf
UI - Skripsi (Membership) Universitas Indonesia Library
Horrell, Edward, author
Re-energize your company's customer service--and inspire greater customer loyalty--using the power of kindness.
Despite what some may think, the war against bad customer service will not be won on the front lines by changing specific techniques and processes at the customer contact level. Rather, it's a culture of kindness and consideration--up...
New York: American Management Association, 2006
e20441561
eBooks Universitas Indonesia Library