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Riza A.N. Rukmana, author

Telecommunication service industry has been facing a rapid development in recent years. There are four kind of telecommunication services (JASTEL) which has their own business performance. Presumably JASTEL Usage - as one of the business performance measures -has been, without exception, affected by Customer Value. Simultaneously Customer Value is most...

2006

MUIN-XXXV-3-Mar2006-3

Artikel Jurnal  Universitas Indonesia Library

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