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Hasil Pencarian

 
Ditemukan 5 dokumen yang sesuai dengan query
cover
Goetsch, David L., author
Quality management for organizational excellence : introduction to total quality
Boston: Pearson, 2016
658.401 3 GOE q
Buku Teks  Universitas Indonesia Library
cover
Goetsch, David L., author
Introduction to total quality : quality management for production, precessing, and services
London: Prentice-Hall, 1997
658.5 GOE i
Buku Teks  Universitas Indonesia Library
cover
Goetsch, David L., author
Undertanding and Implementing Iso 9000:2000
Columbus: Prentice-Hall, 2002
658.562 GOE u
Buku Teks  Universitas Indonesia Library
cover
Goetsch, David L., author
Effective customer services : ten steps for technical professions
New Jersey: Pearson-Prentice Hall, 2004
658.812 GOE e
Buku Teks  Universitas Indonesia Library
cover
Goetsch, David L., author
Pengantar manajemen mutu : manajemen berkualitas untuk produksi pemrosesan dan pelayanan, jilid 2
Jakarta: Prenhallindo, 2002
658.5 GOE p
Buku Teks  Universitas Indonesia Library