Ditemukan 1 dokumen yang sesuai dengan query
Oodan, Anthony, author
An understanding of the basic concepts of quality and its management is essential for the professional management of Quality of Service (QoS) in telecommunications. As people increasingly rely on the new services for their lifestyle and work, their expectations for high reliability and quality are bound to rise. QoS is...
London: Institution of Engineering and Technology, 2009
e20452649
eBooks Universitas Indonesia Library
