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Written as a tool for both researchers and communication managers, the Handbook of crisis communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina. Explores the key emerging...
Chichester, West Sussex, U.K.: Blackwell , 2010
e20393946
eBooks Universitas Indonesia Library