::  Hasil Pencarian  ::  Simpan CSV :: Kembali

Hasil Pencarian

 
Ditemukan 1 dokumen yang sesuai dengan query
cover
Erna Nur Ma`sumah, author
Pengaruh implementasi sistem manajemen mutu ISO 9001:2015 terhadap kepuasan peserta (pelanggan) dengan mediasi kualitas layanan
ABSTRACT
This study aims to analyze the effect of the Implementation of Quality Management Systems and Service Quality on the Satisfaction of Participants (Customers), as well as the Implementation of Quality Management Systems on Service Quality. Data collection through the distribution of questionnaires to participants of PT. Taspen. Regression analysis is...
Jakarta: Fakultas Ekonomis dan Bisnis UIN Syarif Hidayatullah, 2019
650 ESENSI 9:1 (2019)
Artikel Jurnal  Universitas Indonesia Library