Ditemukan 2 dokumen yang sesuai dengan query
Lovelock, Christopher H., author
This comprehensive text provides a managerial overview of services by combining conceptual rigor with practical application...
Boston: Pearson Education , 2011
658.8 LOV s
Buku Teks Universitas Indonesia Library
Lovelock, Christopher H., author
Jakarta: Erlangga, 2011
658.8 LOV st I (1)
Buku Teks Universitas Indonesia Library
