Ho, Samuel K., author
Encyclopaedia of management; TQM
Crest publishing, 1999
 Buku Referensi
Thorne, Kaye, author
Encyclopaedia of management; training
Crest publishing, 1999
 Buku Referensi
Seekings, David, author
Encyclopaedia of management : conferences and meetings
Crest publishing, 1999
 Buku Referensi
Encyclopaedia of practical management 13 : writing to get action
Dennis Chambers ... [and others]
Gemini Books, 2000
 Buku Referensi
Encyclopedia of practical management 1 : leadership
by Walter J. Wadsworth
Gemini Books, 2000
 Buku Referensi
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